Posts Tagged ‘customer service’

    Best Customer Service Experience EVER!!!

    Friday, February 15th, 2008

    Just a couple of days ago I mentioned how ProFlowers sent my wife 11 roses instead of a dozen. The same thing happen to me last year with 1-800-Flowers. Well I tell you what ProFlowers definitely is 1,000’s of steps above 1-800-Flowers. 1-800-Flowers didn’t really give me a satisfactory response when I let them know of their error, but check out what Pro Flowers said/offered:

    Dear Adrian Turner, Order Number ******

    Thank you for contacting ProFlowers.

    (more…)

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    Posted in customer service | 2 Comments »

    I’m Adrian Turner a 36 year old Front–End Developer. I love the web. Contact me if you have any questions/comments.