See You in 1984

Just a couple of days ago I mentioned how ProFlowers sent my wife 11 roses instead of a dozen. The same thing happen to me last year with 1-800-Flowers. Well I tell you what ProFlowers definitely is 1,000’s of steps above 1-800-Flowers. 1-800-Flowers didn’t really give me a satisfactory response when I let them know of their error, but check out what Pro Flowers said/offered:

Dear Adrian Turner, Order Number ******

Thank you for contacting ProFlowers.

(more…)

What is going on where florist can’t count to twelve?

Last year I ran into this problem with one company and now I run into it again with another. I ordered a dozen roses for my wife for Valentines Day and they send her eleven. What gives? Now I wonder what kind of response that Pro Flowers customer service department will give me?